This Privacy Policy explains how we collect and use personal data when you visit or shop at bettytheraccoon.com (the “Site”).
This policy was last updated on 14 November 2026.
Who is responsible
The controller of personal data processed through this Site is:
Charalampos Fersizidis
Web Wars Web Design
Alexandrou Mpiniori, 5
Neapoli, Thessaloniki, 56728
Greece
This is the same legal business that operates Web Wars Web Design.
You can contact us at info@bettytheraccoon.com or, for shop and order questions, shop@bettytheraccoon.com.
What this policy covers
It covers personal data we process when you browse the Site, create an account, place an order, download digital music, contact us, or manage cookie preferences. It does not cover independent websites you may reach from our links (for example YouTube, Spotify, Bandcamp, Instagram, Facebook or OpenSea). Those services have their own policies.
Personal data we collect
When you browse the Site
Our hosting environment and the software that runs the Site automatically process technical data such as your IP address, browser type, device information, approximate location used for tax or shipping estimates, pages or products you view, and the date and time of the request. We also store a shopping cart and session so the shop can work.
WooCommerce may record how you arrived at the shop (for example a referrer or campaign information) through first-party order-attribution cookies. Those cookies are not required to use the Site and are only used if you consent.
When you create an account or place an order
If you buy from us, or create a customer account, we collect the details needed to fulfil the contract. This typically includes your name, billing and (for physical merch) shipping address, email address, phone number if you give us one, account login, order contents, payment status, and messages you send us about an order. For downloadable music we also keep a record of the purchase so we can provide the files.
You can review products without an account. Some checkout or account features need the information you enter.
When you contact us
If you email info@bettytheraccoon.com or shop@bettytheraccoon.com, we process the content of your message and the contact details you include so we can reply.
Payments
Card and wallet payments are processed by Stripe. Depending on what is enabled at checkout, this may include payment cards, Stripe Link, Apple Pay, Bancontact and EPS. Google Pay is not currently enabled in our Stripe payment method configuration. Giropay is switched off.
Stripe processes payment data on its own systems. We receive payment status and identifiers we need to confirm an order. We do not store full card numbers on this Site. Stripe’s services may set cookies or load scripts that are needed to accept a payment, including fraud-prevention tools (for example hCaptcha) used as part of checkout.
PayPal is being connected as an additional payment option. When it is available, PayPal will process the payment data needed for that method, and PayPal scripts may load on product, cart or checkout pages for that purpose.
Stripe and, when connected, PayPal act as independent controllers or processors of the payment data they receive, in line with their own privacy notices.
Hosting, security and site tools
- Hostinger. The Site is hosted by Hostinger. Hostinger may process server, CDN and security logs (including IP addresses) to deliver and protect the Site. Hostinger’s content delivery network may set a security cookie such as
__cf_bm. - Hostinger Reach. A Hostinger Reach script can load so that optional Reach forms may be shown and form impressions recorded. This is not required to browse or buy, and we treat it as a non-essential service that should run only after you consent.
- All in One SEO (AIOSEO). We use AIOSEO to manage titles, descriptions and sitemaps. It does not add a public analytics or advertising pixel to this Site.
- Wordfence. A security plugin may process IP addresses and related technical data to protect the Site against attacks, and may set cookies when that is needed for security (for example for logged-in administrators).
- Complianz. We use the free Complianz cookie-consent plugin, hosted on our Site, to record your cookie choices and to block non-essential scripts until you consent. Complianz stores an anonymised record of that choice in your browser and, where needed, on our Site.
Typefaces on the Site (including Titan One and Exo 2) are served from our own files. We do not load Google Fonts from Google’s servers.
We do not use Google Analytics, Google Tag Manager, or a Meta/Facebook advertising pixel on this Site. Links to YouTube, Spotify, Bandcamp, Instagram, Facebook and similar services are ordinary outbound links, not embedded players or pixels.
Cookies and similar technologies
We use cookies and similar storage as described in our Cookie Policy. Strictly necessary cookies (for example to keep your cart, complete checkout, keep you logged in, record your consent, or protect the Site) are used because they are required to provide the service you request. Non-essential cookies and scripts — including WooCommerce order-attribution cookies and Hostinger Reach — are used only if you accept them. You can Accept, Reject or choose Preferences in the banner, and you can change your mind later through the consent controls.
Why we use personal data (legal bases)
- Contract (GDPR Article 6(1)(b)): to take and fulfil orders, provide downloads, create and manage your account, and handle returns or support for a purchase.
- Legal obligation (Article 6(1)(c)): to keep records required under applicable tax, accounting and consumer law, and to respond to lawful requests.
- Legitimate interests (Article 6(1)(f)): to operate, secure and debug the Site, prevent fraud and abuse, and answer general enquiries, in a way that does not override your rights.
- Consent (Article 6(1)(a), and the ePrivacy rules for non-essential cookies): for non-essential cookies and tools such as order attribution and Hostinger Reach. You can withdraw consent at any time, without affecting processing that already lawfully took place.
Who we share data with
We share personal data only as needed for the purposes above:
- Hostinger, for hosting, CDN and related infrastructure, and for Hostinger Reach if you have consented;
- Stripe, and PayPal when that method is connected, to process payments;
- shipping or fulfilment partners if you order physical merch;
- professional advisers or authorities where we are legally required to do so.
We do not sell your personal data.
International transfers
Some of our providers (including payment providers) may process data outside the European Economic Area. Where that happens, they rely on an appropriate transfer tool under the GDPR, such as an adequacy decision or standard contractual clauses, together with any supplementary measures they apply.
How long we keep data
We keep personal data only for as long as needed for the purposes described in this policy. Order, invoice and account records are kept for as long as required to fulfil the contract and to meet bookkeeping, tax and consumer-law duties under Greek law, and otherwise no longer than necessary. Cookie consent choices last for the period described in the Cookie Policy, or until you change them. Server and security logs are kept for a limited period needed to operate and protect the Site. If you ask us to delete data, we will do so where the law allows; we may retain information we still have a legal duty or an overriding legitimate need to keep.
Your rights
Subject to the GDPR, you have the right to:
- access your personal data;
- rectify inaccurate data;
- erase data in certain cases;
- restrict or object to certain processing;
- receive data you provided to us in a portable format, where processing is based on contract or consent and is carried out by automated means;
- withdraw consent where processing is based on consent;
- lodge a complaint with a supervisory authority.
To exercise these rights, email info@bettytheraccoon.com or shop@bettytheraccoon.com. We may need to confirm your identity before we can respond.
Complaints
You also have the right to lodge a complaint with the Hellenic Data Protection Authority (HDPA), which is the Greek supervisory authority:
If you usually live or work in another EU or EEA country, you may also contact the authority in that country.
Changes
We may update this policy when the Site or the law changes. The updated text will be published on this page with a new date.